When we were developing our business we did the normal brainstorming thing with our Fat Pigeon team and a few wine loving friends about what it is they really look for when buying wine. We had the normal feedback on good quality, good price, easily accessible, ease of delivery (especially to more remote areas), good information on the product and not too many products to choose from. For those we involved who are not normally wine drinkers (but who would like to give it a go), they said first and foremost they needed help!!! It can be quite intimidating going to a shop and looking at the rows and rows of reds, whites, roses, sparkling and dessert wine when you really aren’t sure where to begin. I mean – what does a Sauvignon Blanc from New Zealand actually taste of and how does anyone know what burnt blueberry with a hint of plastic is really like and how it gets into a bottle of wine? How do you know what grape variety suits your tastes?
In order to tick all boxes for our customers, and to make the Fat Pigeon experience as positive as possible, we felt that we had to try to meet all of our customer wants and needs.
We understand it’s a complex subject which can be totally mind boggling, which is why we have committed to the following:
Having a selection of a maximum of 6 whites and 6 Reds from key countries so the selection is not overwhelming .
Providing easy to understand tasting notes so that our customers really understand what they are reading and have a good idea of what their wine will taste like .
Providing you with direct access to suggestions and advice – from wine paring, identifying what wines are likely to suite your palate and tastes and working with you to develop bespoke wine menus for those special occasions.
Making sure that our customer service is personal, quick to respond and super friendly (which we are!).
As for our company name….well that’s another story.
To keep things simple, The Fat Pigeon Wine Co really like good wine! It’s our mission to find great examples of high quality wine, directly from the producers and bring it to you at a good price.
We can talk about passion, expertise, experience and lots of technical stuff, but what we really endeavour to do is make your selection and purchase as uncomplicated as possible.
We want to make wine accessible to everyone, so can also help the ‘non-wine drinker’ or someone who has the normal ‘one or two’ that they normally drink, to make a choice on what wines best suits your pallet and tastes.
Our service is a personal one – we love to engage with our customers and look to provide you with as much support as you need to make your selection and purchase.
We may not be able to teach you everything you need to know about wine, however the Fat Pigeon Wine Co does provide the opportunity to purchase some exceptional quality, rare wines, at a great price that are not going to find in your regular retail store. If you have a particular wine that you are looking to source, but it’s not in our online store then please pick up the phone or message us and we will do our best to find it for you. Best of all, you can easily order from our online store and your selection will be delivered directly to your door.
If you are interested in accessing some really great wines, then join us on our journey to find exciting examples from around the world, produced with love and care, by some amazing people.
Come on, what are you waiting for?
We have one goal in mind - to make our Customers happy!
By providing our customers with an ever evolving variety of fantastic wines, along with unique limited editions that are truly spectacular and great value, topped off by our exceptional customer service - we hope that we will certainly bring a smile to your face.